Terms of warranty, purchase and delivery

How long is the warranty valid? 

We offer a 3-year warranty from the original purchase or delivery date. To validate a warranty claim, proof of purchase or delivery documentation must be provided. 

The extended warranty terms apply to all Corroventa machines purchased on or after 12 October 2026.

What does this warranty cover?

The warranty covers design, material, and manufacturing defects on all Corroventa machines. 

The warranty does not cover: 

• Consumable items such as filters or hoses etc. 
• Damage caused by dropping, transportation, or other external impact.
• Normal wear and tear or damage caused by improper use or installation.
• Repair of products that have been filled with water due to flooding.
• Repair of machines that have been modified in an improper way and without Corroventa's approval.
• Repair of products without a serial number or proof of purchase. 

Maintenance and service

The need for maintenance and service depends largely on the environment in which the machine is used, as well as its operating profile, including how frequently and extensively it is used. 

To benefit from our warranty, you must follow the maintenance instructions specified for each product. All user manuals are available at corroventa.com

How do I make a warranty claim?

To provide the best possible service, we always require the product serial number and a brief description of the fault when you contact us. 

The serial number can be found on the machine's identification label, which is typically located behind the filter or on the outside of the machine. 

What do I do if a product breaks?

If you questions or a problem regarding a product call Corroventa. If the fault cannot be rectified over the phone the product might need to be returned but that will happen by agreement over the telephone.

Any warranty repairs must be carried out by Corroventa’s service workshop. Before reporting a fault or making a claim for your product we request that you read through the user instructions and, if possible, check that all the settings are correct. Contact us to establish the source of the fault and decision regarding remedial action. This is to prevent products with no faults being brought in for servicing. If possible, always use the original packaging if the product must be transported. Transport companies do not compensate damage resulting from the product being inadequately packed. To simplify fault-tracing, a thorough explanation of the fault must be provided with the machine. 

Transport costs

Freight to and from Corroventa is paid by the customer. If the product is covered by the warranty, Corroventa stands for the freight cost of returning it to the customer.